Please be reassured that we will honour all bookings where it is safe and possible to do so. All deposits and payments will be refunded or given a chance to rebook at a later date.
FOR YOUR INFORMATION
Hand gel (80%) will be available at both doors and antibacterial soap will be available in the kitchen, bathroom and downstairs toilet.
Most of the ornaments and soft furnishings have been removed due to extra cleaning procedures. Where we have the ability to quarantine for one week we will, otherwise all soft furnishings will be steamed cleaned such as curtains and sofa.
We would prefer guests to bring their own pillows but they will be provided and rotated each week.
IN ADDITION TO NORMAL CLEANING
All door handles, taps, switches and remotes will be cleaned with virucidal disinfectant spray.
All kitchen surfaces will be sprayed with virucidal disinfectant.
All bedding will be washed at 60 degrees and towels will be washed at 90 degrees and replaced after a week where possible.
All crockery, glasses and cutlery will be washed in the dishwasher prior to your arrival and left in the dishwasher for sanitary purposes.
We also kindly ask you to strip all bedding and towels and place in black bags that are provided in the cleaning cupboard. This is to keep cleaning staff safe
Thank you
Katie
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